1. Scope and acceptance
These Shop Terms cover the RXZElite item shop, shop wallet, restocks, priority periods, and purchases of skins, calendars, bundles, emoji packs, roses, bouquets, role cards, clan gold, clan gems, and any other item listed in the shop.
They do not cover the separate RXZElite leveling service. By using the shop, topping up a wallet, or completing a purchase, you accept the version of these Shop Terms displayed at that time.
2. Independent third-party shop
RXZElite is an independent third-party service. We are not affiliated with, endorsed by, sponsored by, or operated by Wolvesville or its developers. The RXZElite shop is not Wolvesville's official shop.
Items are supplied through accounts and systems controlled by RXZElite and are delivered as in-game gifts or donations to the player or clan specified by the customer.
3. Important risk and availability notice
RXZElite operates in connection with a game where cheating and unauthorized activity are expressly forbidden. Our delivery methods may not comply with Wolvesville's Terms of Service.
We cannot guarantee that the shop or its delivery methods will always remain available. Wolvesville may change its rules, technology, gifting systems, or enforcement at any time. Those changes may interrupt or permanently prevent RXZElite from operating.
Do not top up your wallet or make a purchase on the assumption that RXZElite will continue indefinitely. Only add funds that you reasonably expect to use soon.
Wolvesville may reverse a delivered item, restrict a recipient's account, or take other enforcement action. Those decisions are outside RXZElite's control.
4. Reopening, stock and restocks
The shop may remain open even when some or all items are out of stock. An open shop does not mean that every item can be purchased immediately.
Stock is expected to return gradually through RXZElite's farming and supply systems. Restock timing, quantity, item selection, and frequency are not guaranteed.
Restock alerts may be offered through a dedicated community channel or notification role. Alerts are informational only: receiving an alert does not reserve an item or guarantee that stock will remain available.
Unless a balance-priority period applies under section 5, limited stock is sold on a first-come, first-served basis. Stock is secured only when the shop accepts and records the completed purchase.
5. Existing-balance priority
After a restock, RXZElite may reserve incoming stock for customers who already hold shop-wallet balances. A priority period may last for the first several hours after a drop or for a longer period announced with that restock.
Priority gives an eligible balance holder an earlier opportunity to purchase; it does not reserve a specific item, guarantee availability, fix a price, or guarantee successful delivery.
Eligibility is determined from RXZElite's wallet records and the rules announced for the relevant restock. A new top-up does not guarantee access to a current or future priority period.
Do not deposit money solely to obtain priority. Priority exists to help customers use balances already entrusted to RXZElite and to reduce outstanding wallet balances while the shop remains operational.
6. Dynamic pricing and price ceilings
Shop prices may change in response to stock, demand, supply difficulty, and operating conditions. Prices at reopening may differ from prices previously offered by RXZElite.
Each item is subject to a price ceiling set by RXZElite. We may adjust the price below that ceiling but will not charge more than the applicable ceiling for that item without first changing the published ceiling.
A catalogue, cart, notification, or earlier visit does not lock a price. The complete price presented when you confirm checkout is the price that applies to the purchase.
As supply improves, RXZElite may reduce prices, but no particular reduction, date, or future price is guaranteed. A later lower price does not create a right to a refund or price adjustment on an earlier purchase.
7. Shop wallet
The shop wallet is a prepaid balance that can be used only in the RXZElite shop. It is not a bank account, savings product, or guarantee of future access to stock.
Wallet funds cannot be withdrawn or exchanged for cash, transferred to another customer, used for the separate leveling service, or used outside the RXZElite shop.
A top-up is credited after the payment provider confirms payment. Any payment-processing fee is displayed separately before payment.
RXZElite intends to give existing balance holders reasonable opportunities to spend their funds as stock returns. This intention does not guarantee that a particular item, price, quantity, or length of service will be available.
8. All shop payments are final
All shop-wallet top-ups and shop purchases are final. RXZElite does not accept voluntary or change-of-mind refund requests for the shop.
Once credited, a wallet top-up cannot be canceled, withdrawn, exchanged for cash, or refunded to the original payment method. Once a purchase is accepted, it cannot be canceled or refunded merely because the price later changes, the customer changes their mind, or the customer expected different future stock or availability.
If a purchase cannot be delivered, RXZElite may retry delivery, offer an equivalent item, or restore the purchase amount as shop-wallet credit. Wallet restoration is shop credit, not a cash refund.
Nothing in this section excludes a refund or remedy that RXZElite is legally required to provide, including for a duplicate or incorrectly processed payment or another mandatory consumer right that cannot lawfully be excluded.
9. Immediate performance
By topping up your wallet or purchasing an item, you expressly request that RXZElite begin processing the transaction immediately.
You understand that wallet credit or item delivery may begin before the end of any otherwise applicable withdrawal period. Where permitted by law, you acknowledge that you lose the applicable right of withdrawal once the wallet balance or digital item has been supplied following your express request.
10. Delivery and customer responsibility
Items are delivered to the Wolvesville nickname or clan name entered during checkout. Delivery normally begins after payment or wallet confirmation, but no delivery time is guaranteed.
You are responsible for checking the item, quantity, price, recipient, and recipient eligibility before purchasing. RXZElite delivers using the information submitted at checkout.
In-game gifts and donations cannot normally be recalled. RXZElite is not responsible for delivery to an incorrect recipient where incorrect information was submitted.
The recipient must be able to receive the selected item. For clan purchases, the clan must continue to satisfy the displayed requirements until delivery is completed.
11. Wolvesville actions
RXZElite cannot control or guarantee the continued existence of an item after delivery.
Wolvesville may remove, reverse, modify, restrict, or invalidate a delivered item. It may also warn, restrict, suspend, or permanently ban the recipient's Wolvesville account.
These actions do not create a right to a refund, replacement, redelivery, or compensation from RXZElite, except where a remedy is required by law.
12. Prohibited conduct
You must use only payment methods you are authorized to use and must not exploit pricing, wallet, voucher, stock, priority, checkout, or delivery errors.
You must not use multiple accounts, automation, coordinated purchasing, or other methods to bypass stock limits or priority rules. RXZElite may cancel purchases, suspend shop accounts, remove improperly obtained credit, or restrict access where fraud or abuse is reasonably suspected.
13. Payment disputes
Contact RXZElite support before opening a chargeback or payment dispute.
A chargeback must not be used to bypass these Shop Terms after wallet funds have been credited or a purchase has been correctly accepted or delivered. Opening a dispute may suspend the customer's shop account and pause pending deliveries while the payment is investigated.
14. Changes and discontinuation
The shop, wallet, catalogue, prices, price ceilings, priority rules, stock process, delivery methods, and supported items may be modified, suspended, or discontinued as operating conditions change.
RXZElite does not promise that the shop, a wallet balance, or any delivery method will remain usable permanently. This is why customers are asked not to deposit funds based on expected priority or long-term availability.
We may update these Shop Terms. The version displayed when a top-up or purchase is made applies to that transaction unless a different rule is required by law.
15. Limitation of liability
To the fullest extent permitted by law, RXZElite's total liability relating to a shop transaction is limited to the amount paid for that transaction.
RXZElite is not liable for indirect or consequential losses, missed restocks, lost purchasing opportunities, later price changes, loss of in-game items, account progress, currency, status, or actions taken by Wolvesville.
Nothing in these Shop Terms excludes liability or consumer rights that cannot lawfully be excluded.
16. Contact
For payment or delivery problems, contact RXZElite support and provide the relevant purchase or payment reference. Restock notifications and priority announcements may be published through RXZElite's official community channels.